We present you an issue we face off.
On launching of a “Putty” publication on a citrix 5.0 farm with a hop on citrix metaframe 4.0 farm there is :
Here is the context scenario :
At first sight it seems the issue is linked to Remote Destop Group Users
We have possibility to launch the application directly in the target farm so we make an opening test
This test being successful we can discard all rights and availability issues from this application
Now we make an another test to avoid network issues between this 2 farms :
We launch with success a published Remote Desktop of the server
So the network issues is avoided too.
Making a hop on an old citrix farm in Metaframe 4.0, it is possible that one of components is ancient.
We will check the citrix client version installed on the server publishing Internet Explorer who allow the hop.
The citrix client is indeed very old and does not fulfill the minimal requirements according to citrix access xenapp 5.0 farm
This webpage : http://support.citrix.com/article/CTX111164 (point 4 ) indicate us that the minimal version of citrix client to access a XenApp 4.5 farm is 10.0 version.
We advise you upgrade in the latest version of the client or at least the latest version from citrix support: “Citrix online plugin 12.3”
You’ll should benefit from the editor support team if necessary.
Thanks to Net2sys for his help about this issue.